1. Main clients: The main clients of info service include accredited customers and spectators on spot. Accredited customers consist of athletes, referees, officials, FISU family members, media and official spectator groups. Spectators on spot refer to those who enter cross the Red Line an bear tickets and other accredited audients, not including the audients outside the Red Line and prospective audients.

Info service team provides accredited customers and spectators on spot with general information service. Professional games information and info service for media is offered by Sports and News Departments respectively.

2. Secondary clients: The main clients of info service refer to mobile phone users within the boundaries of Shenzhen. Clients to be offered short-message service (SMS) include Shenzhen local mobile users and roaming mobile users from other areas who are within the boundaries of Shenzhen (including international roaming).